Privacy Policy

This policy explains what BrightTails (brighttails.store) collects when you visit or buy from us, and what we do with it. Short version: we collect what's needed to get your order to you, and we don't sell your data.

What we collect

Order information — name, shipping and billing address, email, phone (optional), and the items you buy. Collected when you place an order.
Email address — if you join our newsletter or download the training guide.
Device information — cookies, IP address, browser type and pages viewed, collected automatically by our platform (Shopify) to keep the store working and to understand what's useful.

How we use it

To fulfil and ship your order, and to send order and tracking updates.
To answer support messages at info@brighttails.store.
To send marketing emails only if you opted in — every email has a one-click unsubscribe.
To improve the store (aggregated analytics, never sold).

Who we share it with

Only service providers who need it to serve you: Shopify (our store platform), payment processors (we never see your full card number), and shipping carriers (name and address only). We do not sell or rent personal information to anyone.

Your rights

You can ask us to show, correct or delete the personal data we hold about you at any time — email info@brighttails.store and we'll action it within 30 days. If you're in the EU/UK, this includes your GDPR rights to access, rectification, erasure and portability. California residents can also use our Your Privacy Choices page.

Cookies

We use the cookies Shopify sets to run the cart and checkout, plus basic analytics cookies. You can block cookies in your browser; the cart needs them to function.

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